SHIPPING & GUARANTEE

Shipping Policy

We can safely send research chemicals worldwide.

  1. We have several solutions for the safe delivery of the goods.
  2. We send orders from our lab in United States, Delivery takes about 2– 5 days
  3. We can make packages according to our client’s request, goods can be packed discreetly to ensure it gets through custom with no problems.
  4. For large orders (more than 20 kg) sent in the special channel without custom inspection.

Shipping cost is flexible depending on your order total price :

  1. free shipping for orders over 500$
  2. flat rate for orders less than 200$
  3. $50: USA, Canada, Australia, UK, Germany, and most of the EU countries!
  4. $30: Russia, Poland, Ukraine, Hungary, and North America country!
  5. flat rate for all reship packages!

We respect our customer’s privacy. All of our shipments are packaged properly for the safest method of shipping. We do not place any information on the container that would compromise the contents that the packages contain.

we send out packages within 24 to 48 business hours after the payment has cleared. After we send it out, you will receive a tracking number in your email.

The delivery time depends on various factors including shipping methods, customs clearance, transit, and shipment origins. Our approximation for delivery times is based on statistics, forecasting and previous experience.

Please contact us if you have any questions about delivery

UPS – Delivery times are no longer guaranteed and some areas may NOT be accessible. Please check the UPS site for updates.

How UPS is responding to the Coronavirus >>

We will continue to ship as long as this is allowed in the US and Turkey, we will update you if this changes. We do recommend that you stock up on research chemicals in case your country stops post.

We DO NOT reship any orders seized by customs, it is your responsibility to ensure our products are legal in your country before ordering. However, if your order was shipped via a tracked, insured service and it is lost we will reship 3 weeks after a normal waiting period (about 21 working days).

GUARANTEE

We guarantee your package delivery with our reship policy!

We will reship your package if the package lost in delivery before custom or stuck at Custom.

You will almost 100% get your package with our special reship support!

(We only reship no more than 250$ orders for Australia and New zealand customers! They are very bad custom at those two country!)